Interlab founded in 1976 became one of the major player in the Clinical Electrophoresis market exporting in over 40 countries worldwide. Interlab is a company 100% dedicated in the clinical Electrophoresis field, offering premium customer support to all its users.
Since its foundation the Interlab priority goals was to supply top quality instruments and reagents and to constantly deliver the best scientific and technical support. Interlab is an FDA accredited company as well as ISO 9001 and ISO 13485 certified and the company philosophy is to follow the strict rules of the GMP (Good Manufacturing Process) standards.
QUALITY AND INNOVATION
We know that to provide completely walk away analyzers is not an easy task. The challenge that motives all Interlab team is to create and design analyzer offering the highest degree of automation and fast throughput without losing the focus on high quality results to our very end user, the patient!
Over 60% of the company profits are re-invested in R&D and Quality Control in order to be always ahead of time and foresee the constant market changes. The creation of new electrophoresis methods and new innovative instruments is a constant commitment for Interlab. In the last 15 years Interlab designed and manufactured 12 different fully automated Electrophoresis analyzer and over 4.000 units had been sold worldwide.
QUALITY AND DESIGN
Being Interlab the designer and developer of both the analyzer and the reagents, is able to guarantee the quality of the final results. Both elements are designed to work one around the other and this designing philosophy leads to both instrument reliability and full consistency of the final results.
QUALITY AND SUPPORT
The additional value added that all Interlab products has are the following:
- Customer support
- Constant communication with all its users and partners
Interlab and all its partners believe that the customer support it’s crucial in order to have a satisfied customer. That’s the reason why all Interlab distributors get fully trained at the Interlab facility. We all know that the Electrophoresis “subject” it is not an easy one and full dedication and commitment in order to learn about the electrophoresis subject it is one of the requirement that Interlab impose to all its partner.
In order to offer a global and constant support Interlab created a FREE WEB PLATFORM FOR ALL THE Interlab global users named ASK EXPERT.
ASK EXPERT is a unique Web Global support that Interlab provides free of charge to all its users. Just entering at the ASK EXPERT section and simply filling in the registration form an Interlab user can ASK, to an international group of doctors and the Interlab team, advice and support about special cases and interpretation on their electrophoresis pattern.